Inventory of 37101 Tools
Organised by project phase according to ISO's management system implementation aspects
The FIDIC Sustainable Development Committee (SDC) has developed a pilot website based on the Project/Programme Sustainability Logbook PPSL.online that provides several tools for use with the ISO 37101 Sustainable Development in Communities management system standard.
USMP currently provides:
support for a project logbook to be created for each of the ISO 37101 standard's purposes/action areas where the logbook uses an inventory of declarations that were developed for PPSL and draft ISO indicator sets for city services, resilient cities and smart cities;
tools to manage the implementation of requirements of the ISO 37101 standard namely the Baseline Review and the Strategic Analysis.
The FIDIC SDC aims is to add additional sets of declarations that can be used for an ISO 37101 logbook (notably declarations used for Sustainable Development Goals) and to develop additional management tools. These tools will be drawn from the inventory of 37101 tools that will provided below.
Tools for use with ISO 37101 are organised by project phase according to the 10 ISO High Level Structure (HLS) aspects that need to be dealt with in implementing the requirements of an ISO management system standard.
ISO provides some guidance on what each aspect of the HLS should cover, giving as examples the situation for ISO 9001 (quality management) and ISO 14000 (environment management). A similar approach is expected for ISO 37101. The following guidance documents for the implementation of ISO 37101 are under preparation or in the process of being proposed formally:
- Sustainable cities and communities -- Small and medium-sized cities -- Guidance for practical implementation of ISO 37101
- Sustainable cities and communities -- Transforming our cities -- Guidance for practical local implementation of ISO 37101
- Sustainable cities and communities -- Business districts -- Guidance for practical local implementation of ISO 37101
- Sustainable cities and communities -- Local implementation of ISO 37101 -- Guidance for project developers
Deals with the scope of the ISO 37101 standard with regard to the sustainable development of communities and the need to meet generic and regulatory requirements and to continually improve.
2. Normative references
Guides to ISO management system standards generally refer to the management system standards themseves and to other guides.
3. Terms and definitions
Each standard will include some generic management system terms and definitions, along with some discipline-specific terms. There may also be sister standards that give definitions. Consolidating ISO 37101 definitions for ease of access may be necessary.
4. Context of the organization
ISO now want you to determine the issues that influence your organisation, be they internal or external. External issues will include such things as legal, technological, or cultural, and may be international, national, or local. Internal will include things like values, culture, and knowledge. The needs of interested parties are also to be understood along with the scope of the management system, i.e. what is it covering. Processes, along with their inputs and outputs are to be identified, and documented information will be required as appropriate.
Pre-engagement Phase: Manitoba-Minnesota Transmission Project Pre-Application Project Description, Manitoba Hydro PDF
Community Engagement: Community Engagement Procedure, 2017 PDF
Stakeholder Engagement: Guidance for Stakeholder Engagement - Discovery Phase, FEMA 2016 PDF
Top management have to demonstrate leadership. To do this they need to establish policies and ensure responsibilities and authorities are communicated and understood. Management also have to promote the discipline across the organization, whether it is quality, environment, or OHS.
Organizations now need to use a risk-based approach to address threats and opportunities, and to ensure the management system actually does what it is required to do – that it can prevent or reduce undesired affects and achieve improvement. Objectives and plans need to be developed to meet these objectives; these need to be cascaded through the organization and include responsibilities and timeframes. Additionally, changes need to be planned and the potential consequences (positive or negative) of any change needs to be known. Note that currently ISO/DIS 14001:2014 is the only standard to correctly use the terms risk, threat and opportunity, both ISO/DIS 9001:2014 and ISO/DIS 45001:2014 do not use the term threat and therefore suggest that all risk is negative. It is expected that this will be corrected upon final release. Note also that ISO 31000:2009 Risk management – Principles and guidelines have been developed to assist organizations in managing risk, however there is no current requirement in the HLS for organizations to specifically use the ISO 31000:2009 format.
Resources need to be provided to support the management system, including providing competent people, appropriately maintained infrastructure and environment, and monitoring and measuring equipment and its calibration. Additionally, the knowledge necessary for the discipline is to be determined, maintained, and made available. The previous document control and records management have been replaced with documented information, where the organization determines what documentation is necessary and the most appropriate medium for that documentation.
For example, this replaces Product Realization, Operational Control in ISO 9001 and Hazard Identification, Risk Assessment, and Control of Risks in ISO 14001. There is a stronger emphasis on organisations determining the processes required for their operations, along with appropriate acceptance criteria and contingency plans e.g. non-conformances, incidents and emergency preparedness. The HLS also has requirements now for change management and control of external providers (such as contractors, outsourced processes, procurement etc.).
9. Performance evaluation
Performance evaluation takes over from evaluation, data analysis, and monitoring and measurement clauses. For example, specifically ISO 14001 requires an Evaluation of Compliance (Legal and other), while ISO 9001 requires the monitoring of Customer Satisfaction. Internal Audits and Management Reviews are also included here.
Organisations are required to react appropriately to non-conformities and incidents, and take action to control, correct, deal with consequences, and eliminate the cause so that it does not recur or occur elsewhere. The organisation is also required to improve the suitability, adequacy, and effectiveness of the management system. Preventive action is gone – replaced by the risk-based process approach in Section 4 and actions to address risks in section